Refund Policy

Revision date: September 28, 2024

1. Policy Overview

At Slogan Generator, we prioritize your satisfaction and strive to provide a seamless experience. Our refund policy is crafted to ensure that if you’re not fully satisfied with your purchase, you can easily request a refund. We believe in transparency and clarity, which is why we’ve outlined the conditions and processes involved.

2. Refund Timeframe

To initiate a refund, you must submit your request within 2 days from the date of purchase. This timeframe is crucial; requests submitted after this window will not be eligible for processing. We recommend acting promptly to ensure your concerns are addressed.

3. Refund Eligibility Conditions

You can qualify for a refund under specific conditions, which include:

  • The slogan generated does not align with the specifications you provided at the time of purchase.
  • An incorrect purchase was made, and the service has not been utilized.
  • The service has not yet commenced, and you cancel your request within the stipulated timeframe.

4. Refund Request Process

To request a refund:

  • Contact our customer service team via email or through our website at https://slogangenerator.ai/feedback.
  • Include your order number, proof of purchase, and a clear explanation of your reason for requesting a refund.
  • Our team will review your request and may contact you for additional information.
  • If approved, please allow up to 5 business days for the refund to be processed.

5. Refund Method

Refunds will be processed using the original payment method you used for your purchase. Please note that your bank may take additional time to process the refund.

6. Non-Refundable Situations

Certain situations do not qualify for a refund, including:

  • If the service has been partially delivered or completed.
  • Issues arising from the user’s inability to access or utilize the service.
  • Losses resulting from actions by third parties.
  • Once a virtual service is purchased and delivered, it cannot be refunded.

7. Additional Provisions

If you have any questions or concerns about our refund policy, we encourage you to reach out to our customer service team for assistance. We are here to help!

Please note that our refund policy may be updated periodically to reflect changes in our services or operations. We recommend checking our website regularly for the latest information.

This policy is governed by the laws of the CN, ensuring that your rights are protected in accordance with applicable regulations.